Frequently Asked Questions (FAQs)

Get quick and easy answers to the questions we’re asked most often.

Most Popular Questions

We partner with trusted third-party shipping companies to offer a variety of delivery options, such as local and international shipping, express deliveries, bulk shipments, and courier services.

You can schedule a delivery by using our shipping calculator, which is available on the home page and the Ship a Package page. Simply enter the sender's address, the recipient's address, and the parcel's weight. After clicking the Get Quote button, you'll see a list of delivery options to choose from. Once you select an option, you'll be directed to a website where you can provide additional details and complete the process to send your parcel.

If you have any questions or need help, you can contact our support team through live chat, email, phone, or by using the contact form on our website.

Once your booking is complete, you'll receive a tracking number. You can use it to check your package's status on our website or the shipping provider's platform.

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Tracking and Delivery

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Shipping Services

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International Shipping

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Pricing and Payments

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Returns and Refunds

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Account and Support

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Packaging Guidelines

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Shipping Policies

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Special Services

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Delivery Timeframes

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Claims and Issues

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Promotions and Discounts